Q: Do you work with big or small companies?
A: We work with businesses of all sizes—from startups and solo entrepreneurs to growing mid-sized companies and established brands. Whether you need a basic site or a full custom platform, we tailor our services to your unique goals.
Q: Can you guarantee results?
A: While we don’t promise specific outcomes (like search rankings), we do guarantee high-quality, functional, and user-focused websites built to convert and scale. Our team applies best practices in UX, SEO, and performance to set you up for measurable success.
Q: How many people do you have on staff?
A: Our core team includes experienced developers, UI/UX designers, project managers, SEO specialists, and brand consultants. We also partner with vetted creatives and developers for larger projects to ensure timely delivery and quality execution.
Q: How will we communicate?
A: We prioritize clear, timely communication. You’ll have a dedicated point of contact, and we’re available via email, phone, Zoom, and messaging apps like WhatsApp or Slack based on your preference.
Q: Can your team work within our project management environment?
A: Yes. We’re flexible and can seamlessly integrate into your preferred tools like Trello, Asana, Monday.com, or ClickUp. Collaboration is key to success, and we adapt to your workflow.
Q: How can I pay for your services?
A: We accept major credit/debit cards, PayPal, ACH transfers, and invoicing through Stripe. Payment plans are available for larger projects, and a deposit is usually required to begin.
Q: What’s the average turnaround time?
A:
- Small Business Sites: 5–7 business days
- E-Commerce Sites: 7–10 business days
- Custom Web Builds: 15–20 business days
Timelines vary based on project scope, but we always agree on a delivery schedule up front.
Q: Can you help us with the discovery phase and requirement gathering?
A: Absolutely. We offer discovery sessions to define your goals, gather requirements, and align design and development strategies with your business objectives. It’s a core part of our process.
Q: Do I need my own staging server?
A: No. We provide a secure staging environment for you to preview your project before going live. If you have your own server or hosting, we’re happy to deploy there as well.
Q: Do you provide bug fixes?
A: Yes. All of our delivered websites come with a bug-free guarantee period. If any issues arise post-launch, we’ll fix them promptly at no extra charge within the agreed support window.
Q: Do you offer maintenance on delivered sites?
A: Yes. We offer ongoing website maintenance plans that include updates, backups, performance checks, security monitoring, and minor edits—so you can focus on your business while we handle the tech.
Q: Do you have any partner references I can connect with?
A: Absolutely. We’d be happy to connect you with past clients or partners upon request. Their success stories speak to the quality and impact of our work.
Q: What if I have more questions?
A: We’re here to help! Reach out anytime at Petermilton@foundersedgeusa.com or call us at 469-799-1621. You can also book a free 15-minute consultation at www.foundersedgeusa.com.